Returns, Exchange, Refunds and Cancellations
Returns, Refunds, Exchange and Cancellations
Returns
Fabric is cut to order, so we only accept a return if:
- we sent you the wrong product or the wrong colour, or
- your order was damaged in transit.
We can't accept returns for a change of mind, or for differences in quality or shade. Screens show colour differently, so please allow for a 5-10% difference in shade between the photo and the fabric.
How to report a problem
- Within 48 hours of delivery, send photos of the parcel and the fabric on WhatsApp at +91 63693 67562, then email the same to askus@tmangharam.com.
- Keep the fabric unused, with the original bill and tags.
- Once the fabric is returned to us, we check it against your complaint.
Refunds
If we sent the wrong item or it arrived damaged, we'll refund you after the fabric is returned to us and we verify its condition. We do not offer refunds in any other case.
Cancellations
You can cancel your order as long as it hasn't been dispatched. Message us on WhatsApp as soon as possible, as we dispatch within 24 hours (except Sundays and public holidays).
Offers and discounts
- Discount codes can't be combined with other offers.
- Discounts apply to the product value, not to shipping charges.
For anything else, see our FAQs or contact us at askus@tmangharam.com.