FAQs
Answers to the questions we get asked most. Can't find yours? WhatsApp us at +91 63693 67562 or email askus@tmangharam.com.
Buying fabric
How is fabric sold - by the metre?
Yes. On each product page, choose the length you want in metres, in steps of 0.5 m (0.5 m, 1 m, 1.5 m and so on). The price shown is per metre, and the page shows how many metres are in stock.
Can I buy 0.25 m or a custom length like 1.75 m?
No. Online, lengths go up in 0.5 m steps, so 0.25 m or 1.75 m can't be ordered.
How much fabric do I need?
Every product page has a fabric requirement guide. Pick what you're making and your size, and it adds the right number of metres to your cart.
If I order 3 metres, will it come as one continuous piece?
Yes. Multiple units of the same colour are always cut as one continuous piece.
What is the width of the fabric?
Each product page lists the width. Most of our fabrics are 44" wide; some are 58".
Will the colour look exactly like the photo?
Screens show colour differently, so allow for a 5-10% difference in shade. Small shade differences aren't grounds for a return, but if we've sent the wrong colour, see Returns below.
Can I get a swatch or sample before ordering?
No, we don't offer swatches or samples.
I can't find what I'm looking for online.
Only about a fifth of our in-store range is online. Visit our store in George Town to see the full range.
Is the fabric online the same stock as your store?
Yes. Online orders are cut from the same rolls we sell over the counter in Chennai, so a fabric can sell out quickly.
Will a sold-out fabric come back?
No. Once a fabric sells out, it isn't restocked.
Shipping & delivery
How much is shipping?
Shipping depends on where you are and your order value. Orders above ₹999 ship free anywhere in India.
| Order value | Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, Telangana, Puducherry | Rest of India |
|---|---|---|
| Up to ₹500 | ₹25 | ₹50 |
| ₹500 - ₹999 | ₹40 | ₹75 |
| Above ₹999 | Free | Free |
When will my order ship?
We dispatch within 24 hours of your order from our store in Chennai, except on Sundays and public holidays.
How long does delivery take?
Most orders arrive within 5 working days. Remote pin codes can take a little longer.
Which courier do you use, and how do I track my order?
We ship with Delhivery. Once your order is dispatched you'll get a tracking link by email and WhatsApp, and you can also check it on our Order Status page.
Do you ship outside India?
Not at the moment. We deliver within India only.
Can I change my delivery address after ordering?
Yes, until the order is dispatched. Message us on WhatsApp straight away with your order number.
Can I collect my order from the store?
Yes. Add a note at checkout, or email or WhatsApp us after ordering, to say you'll collect it. If you paid for shipping, we'll refund it.
Payment & offers
What payment methods do you accept?
UPI, cards, net banking and wallets through Razorpay, plus Cash on Delivery on orders up to ₹5,000.
Is there a discount for paying online?
Yes. Prepaid orders get 5% off, applied automatically at checkout.
Do you have offers on bigger orders?
Yes. The discount grows with your cart value, and is higher when you pay fully online. These discounts apply automatically at checkout, no code needed. The online-payment figures include the 5% prepaid discount. Full Cash on Delivery isn't available above ₹5,000.
| Cart value | Paid online | Split COD |
|---|---|---|
| Up to ₹5,000 | 5% off | No discount |
| Above ₹5,000 | 10% off | 5% off |
| Above ₹7,500 | 15% off | 10% off |
| Above ₹10,000 | 20% off | 15% off |
Is Cash on Delivery available? Is there a fee?
Yes, on orders up to ₹5,000. Full COD carries a fee: on orders up to ₹999 it equals your shipping charge, and on orders above ₹999 it's a flat ₹100.
| Order value | COD fee, South India | COD fee, rest of India |
|---|---|---|
| Up to ₹500 | ₹25 | ₹50 |
| ₹500 - ₹999 | ₹40 | ₹75 |
| ₹999 - ₹5,000 | ₹100 | ₹100 |
What is split COD?
Pay 50% online now and the rest in cash on delivery. Split COD has no COD fee.
Can I use a coupon code with these offers?
Discount codes can't be combined with other offers, and discounts apply to the product value, not shipping.
Is it safe to pay online?
Yes. Payments are processed by Razorpay; we never see or store your card details.
Returns, exchanges & cancellations
Can I return fabric I've bought?
Only if we sent you the wrong product or colour, or it was damaged in transit. Fabric is cut to order, so we can't accept returns for a change of mind.
How do I report a problem with my order?
Within 48 hours of delivery, send photos of the parcel and fabric on WhatsApp at +91 63693 67562, then email the same to askus@tmangharam.com. Keep the fabric unused, with the original bill and tags.
What happens after I report it?
We check the fabric against your complaint. If we sent the wrong item or it arrived damaged, we'll refund you after the fabric is returned to us and we verify the condition.
Can I cancel my order?
Yes, as long as it hasn't shipped yet. Message us on WhatsApp as soon as possible, as we dispatch within 24 hours.
What if I'm not happy with the quality or shade?
We describe every fabric as accurately as we can, and small shade differences between screens are normal, so these aren't grounds for a return.
Fabric care
Will cotton shrink?
Cotton and linen can shrink slightly on the first wash. Soak or wash the fabric once before stitching.
Will printed or dyed fabric bleed colour?
Some dyes run on the first wash. Wash separately in cold water the first two or three times.
How do I care for embroidered, sequin or zari fabric?
Dry clean only, or a gentle hand wash in cold water for thread work. Don't wring, and iron on the reverse side.
How do I care for silk, organza and tissue?
Dry clean is safest. Iron on low heat, on the reverse side.
About the store
Do you have a physical store?
Yes. T. Mangharam has been in George Town, Chennai since 1966, and today the store spans 8 floors and over 30,000 sq ft. Address: 49/27, Rattan Bazaar Road, George Town, Chennai 600003. Get directions.
What are your store timings?
We're open every day, 10:30 am to 8:30 pm. We may close on some festival days, so please check our Google listing for holiday hours before you visit.
What else do you sell in store?
Sarees, unstitched suits, blouse matchings, dupattas, readymades, men's shirting and suiting, menswear and home linen. These are in store only for now.
Do you take bulk or wholesale orders?
Yes. Email askus@tmangharam.com or WhatsApp us with what you need: fabric, quantity and colours.
How can I contact you?
WhatsApp +91 63693 67562 · Email askus@tmangharam.com · Phone 044-4262 4141 / 044-2535 5722.